Service operations management : (Record no. 2253)
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000 -LEADER | |
---|---|
fixed length control field | 00980pam a2200277 a 4500 |
001 - CONTROL NUMBER | |
control field | 4961456 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | APU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20160112051503.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 970321s1997 enka b 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
LC control number | 97010602 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0131499157 (pbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780131499157 (pbk.) |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | DLC |
Transcribing agency | APU |
Modifying agency | SM |
Language of cataloging | eng |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HD9980.5 |
Item number | .H67 1997 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658 |
Edition number | 21 |
Item number | HOP 1997 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Hope, Christine. |
9 (RLIN) | 5370 |
245 10 - TITLE STATEMENT | |
Title | Service operations management : |
Remainder of title | strategy, design, and delivery / |
Statement of responsibility, etc | Christine Hope and Alan Mühlemann. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | London ; |
-- | New York : |
Name of publisher, distributor, etc | Prentice Hall, |
Date of publication, distribution, etc | 1997. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | viii, 352 p. : |
Other physical details | ill. ; |
Dimensions | 24 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Service industries |
General subdivision | Management. |
9 (RLIN) | 4364 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Mühlemann, Alan. |
9 (RLIN) | 5371 |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | 7 |
b | cbc |
c | orignew |
d | 1 |
e | ocip |
f | 19 |
g | y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Book |
Koha issues (borrowed), all copies | 6 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Invoice number | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Copy number | Cost, replacement price | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 28/02/2013 | ALIBRIS | 37331228-1 | 19.15 | 10 | 6 | HD9980.5 .H67 1997 c.1 | 00003871 | 07/02/2020 | 03/02/2020 | 1 | 19.15 | 28/02/2013 | General Circulation |