Asia Pacific University Library catalogue


A STUDY AN UNPLEASANT EXPERIENCES AND CUSTOMER COMPLAINT BAHAVIOUR IN KAZAKHSTAN BANKING INDUSTRY / (Record no. 290966)

000 -LEADER
fixed length control field 00755nam a2200169 4500
003 - CONTROL NUMBER IDENTIFIER
control field APU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200204073456.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150608b xxu||||| |||| 00| 0 eng d
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number PM-26-13
100 0# - MAIN ENTRY--PERSONAL NAME
Personal name RADMILA JUGENISSOVA (TP029740)
9 (RLIN) 33535
245 12 - TITLE STATEMENT
Title A STUDY AN UNPLEASANT EXPERIENCES AND CUSTOMER COMPLAINT BAHAVIOUR IN KAZAKHSTAN BANKING INDUSTRY /
Statement of responsibility, etc RADMILA JUGENISSOVA.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Kuala Lumpur :
Name of publisher, distributor, etc Asia Pacific University,
Date of publication, distribution, etc 2014.
300 ## - PHYSICAL DESCRIPTION
Extent vi, 68 p. :
Other physical details ill. ;
Dimensions 30 cm.
502 ## - DISSERTATION NOTE
Dissertation note A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in Business Administration.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Assoc. Prof. Dr. Benjamin Chan Yin Fah
Relator term Supervisor.
-- 35433
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Masters Theses
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Koha item type
Not Withdrawn Available   Not Damaged Restricted access Not for loan Masters Theses APIIT Library APIIT Library Reference Collection 08/06/2015   PM-26-13 00033538 08/06/2015 1 Reference