Asia Pacific University Library catalogue


A STUDY AN UNPLEASANT EXPERIENCES AND CUSTOMER COMPLAINT BAHAVIOUR IN KAZAKHSTAN BANKING INDUSTRY / RADMILA JUGENISSOVA.

By: RADMILA JUGENISSOVA (TP029740)Contributor(s): Assoc. Prof. Dr. Benjamin Chan Yin Fah [Supervisor.]Material type: TextTextPublication details: Kuala Lumpur : Asia Pacific University, 2014Description: vi, 68 p. : ill. ; 30 cmLOC classification: PM-26-13Dissertation note: A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in Business Administration.
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Masters Theses PM-26-13 (Browse shelf (Opens below)) 1 Not for loan (Restricted access) 00033538

A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in Business Administration.

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