Essentials of services marketing / (Record no. 379780)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01036cam a22002895i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 17591038 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | APU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20160509112159.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130115s2012 si a b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2012406816 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789810686185 (pbk.) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Language of cataloging | eng |
| Transcribing agency | DLC |
| Modifying agency | DAYAH |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD9980.5 |
| Item number | .W57 2012 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Wirtz, Jochen. |
| 9 (RLIN) | 8494 |
| 245 10 - TITLE STATEMENT | |
| Title | Essentials of services marketing / |
| Statement of responsibility, etc | Jochen Wirtz, Patricia Chew, Christopher Lovelock. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Singapore : |
| Name of publisher, distributor, etc | Pearson, |
| Date of publication, distribution, etc | c2012. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxxv, 679 p. : |
| Other physical details | ill. ; |
| Dimensions | 28 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and indexes. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service industries |
| General subdivision | Marketing. |
| 9 (RLIN) | 7837 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Chew, Patricia. |
| 9 (RLIN) | 35751 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lovelock, Christopher. |
| 9 (RLIN) | 35752 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 0 |
| b | ibc |
| c | origres |
| d | 3 |
| e | ncip |
| f | 20 |
| g | y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Copy number | Cost, replacement price | Price effective from | Koha item type | Invoice number | PO number |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 09/05/2016 | EMO | 63.00 | 4 | 16 | HD9980.5 .W57 2012 c.1 | 00015577 | 19/12/2023 | 16/03/2023 | 1 | 63.00 | 09/05/2016 | Staff Circulation | I-007306 | U-2016/04/0597 | |
| Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 09/05/2016 | EMO | 63.00 | 14 | 11 | HD9980.5 .W57 2012 c.2 | 00015578 | 17/01/2019 | 10/01/2019 | 2 | 63.00 | 09/05/2016 | General Circulation | I-007306 | U-2016/04/0597 | |
| Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 09/05/2016 | EMO | 63.00 | 25 | 17 | HD9980.5 .W57 2012 c.3 | 00015579 | 29/01/2019 | 17/01/2019 | 3 | 63.00 | 09/05/2016 | General Circulation | I-007306 | U-2016/04/0597 | |
| Not Withdrawn | Available | Not Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf APIIT | 05/08/2017 | BIG BAD WOLF | 20.00 | HD9980.5 .W57 2012 c.4 | 00038337 | 05/08/2017 | 4 | 20.00 | 05/08/2017 | General Circulation |