Asia Pacific University Library catalogue


THE EFFECTS OF CONSUMERS' BEHAVIOURAL INTENTIONS ON SERVICE RECOVERY SATISFACTION IN 4 & 5 STARS HOTEL IN KUALA LUMPUR, MALAYSIA / (Record no. 380861)

000 -LEADER
fixed length control field 01075nam a2200217 4500
003 - CONTROL NUMBER IDENTIFIER
control field APU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230514135817.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150610b xxu||||| |||| 00| 0 eng d
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number PM-27-83
100 0# - MAIN ENTRY--PERSONAL NAME
Personal name ASHKAN NIKANDISH (TP024769)
9 (RLIN) 33633
245 14 - TITLE STATEMENT
Title THE EFFECTS OF CONSUMERS' BEHAVIOURAL INTENTIONS ON SERVICE RECOVERY SATISFACTION IN 4 & 5 STARS HOTEL IN KUALA LUMPUR, MALAYSIA /<br/>
Statement of responsibility, etc ASHKAN NIKANDISH.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Kuala Lumpur :
Name of publisher, distributor, etc Asia Pacific University,
Date of publication, distribution, etc 2016.
300 ## - PHYSICAL DESCRIPTION
Extent 113 p. :
Other physical details ill. ;
Dimensions 30 cm.
500 ## - GENERAL NOTE
General note Available in APres.
502 ## - DISSERTATION NOTE
Dissertation note A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of MSc in Global Marketing Management (UCMF1506GMM).<br/><br/><br/>
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumer behaviour
9 (RLIN) 37279
Chronological subdivision Malaysia.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumer satisfaction
Geographic subdivision Malaysia.
9 (RLIN) 37308
700 0# - ADDED ENTRY--PERSONAL NAME
Personal name Dr. Behrang Samadi
Relator term Supervisor.
-- 48313
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier https://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/
Link text Available in APres
Public note - Requires login to view full text.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Masters Theses
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Full call number Barcode Date last seen Copy number Koha item type Public note
Not Withdrawn Available   Not Damaged Restricted access Not for loan Masters Theses APIIT Library APIIT Library Reference Collection 10/10/2017 PM-27-83 00037005 10/10/2017 1 Reference Available in APres