Asia Pacific University Library catalogue


AN EXPLANATORY STUDY ON AIRLINES SERVICE QUALITY, CUSTOMER TRUST, AND CUSTOMER LOYALTY TOWARDS CUSTOMER SATISFACTION : (Record no. 381148)

000 -LEADER
fixed length control field 01178nam a2200217 4500
003 - CONTROL NUMBER IDENTIFIER
control field APU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230428132910.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 171221b xxu||||| |||| 00| 0 eng d
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number PG-23-0053
100 0# - MAIN ENTRY--PERSONAL NAME
Personal name IMAN IZZATI BAHARULNIZAM (TP039201)
9 (RLIN) 37650
245 13 - TITLE STATEMENT
Title AN EXPLANATORY STUDY ON AIRLINES SERVICE QUALITY, CUSTOMER TRUST, AND CUSTOMER LOYALTY TOWARDS CUSTOMER SATISFACTION :
Statement of responsibility, etc IMAN IZZATI BAHARULNIZAM.
Remainder of title A CASE STUDY ON LOW COST CARRIERS IN MALAYSIA /
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Kuala Lumpur :
Name of publisher, distributor, etc Asia Pacific University,
Date of publication, distribution, etc 2017.
300 ## - PHYSICAL DESCRIPTION
Extent 77 p. :
Other physical details ill. ;
Dimensions 30 cm.
500 ## - GENERAL NOTE
General note Available in APres.
502 ## - DISSERTATION NOTE
Dissertation note A project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in International Business Management (UC3F1610IBM).
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumer satisfaction
9 (RLIN) 4699
Geographic subdivision Malaysia.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Airlines
9 (RLIN) 5786
General subdivision Customer services
Geographic subdivision Malaysia.
700 0# - ADDED ENTRY--PERSONAL NAME
Personal name Ms.Fiona Lalitha Sadagopan
Relator term Supervisor
-- 47315
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier https://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/
Link text Available in APres
Public note - Requires login to view full text.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Undergraduate Theses
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Koha item type Public note
Not Withdrawn Available   Not Damaged Restricted access Not for loan Undergraduate Theses APU Library APU Library Library Workroom 05/01/2018   PG-23-0053 00037302 05/01/2018 1 Reference Available in APres