AN EXPLANATORY STUDY ON AIRLINES SERVICE QUALITY, CUSTOMER TRUST, AND CUSTOMER LOYALTY TOWARDS CUSTOMER SATISFACTION : (Record no. 381148)
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000 -LEADER | |
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fixed length control field | 01178nam a2200217 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | APU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20230428132910.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 171221b xxu||||| |||| 00| 0 eng d |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | PG-23-0053 |
100 0# - MAIN ENTRY--PERSONAL NAME | |
Personal name | IMAN IZZATI BAHARULNIZAM (TP039201) |
9 (RLIN) | 37650 |
245 13 - TITLE STATEMENT | |
Title | AN EXPLANATORY STUDY ON AIRLINES SERVICE QUALITY, CUSTOMER TRUST, AND CUSTOMER LOYALTY TOWARDS CUSTOMER SATISFACTION : |
Statement of responsibility, etc | IMAN IZZATI BAHARULNIZAM. |
Remainder of title | A CASE STUDY ON LOW COST CARRIERS IN MALAYSIA / |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Kuala Lumpur : |
Name of publisher, distributor, etc | Asia Pacific University, |
Date of publication, distribution, etc | 2017. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 77 p. : |
Other physical details | ill. ; |
Dimensions | 30 cm. |
500 ## - GENERAL NOTE | |
General note | Available in APres. |
502 ## - DISSERTATION NOTE | |
Dissertation note | A project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in International Business Management (UC3F1610IBM). |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Consumer satisfaction |
9 (RLIN) | 4699 |
Geographic subdivision | Malaysia. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Airlines |
9 (RLIN) | 5786 |
General subdivision | Customer services |
Geographic subdivision | Malaysia. |
700 0# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Ms.Fiona Lalitha Sadagopan |
Relator term | Supervisor |
-- | 47315 |
856 40 - ELECTRONIC LOCATION AND ACCESS | |
Uniform Resource Identifier | https://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/ |
Link text | Available in APres |
Public note | - Requires login to view full text. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Undergraduate Theses |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Koha item type | Public note |
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Not Withdrawn | Available | Not Damaged | Restricted access | Not for loan | Undergraduate Theses | APU Library | APU Library | Library Workroom | 05/01/2018 | PG-23-0053 | 00037302 | 05/01/2018 | 1 | Reference | Available in APres |