AN EXPLANATORY STUDY ON AIRLINES SERVICE QUALITY, CUSTOMER TRUST, AND CUSTOMER LOYALTY TOWARDS CUSTOMER SATISFACTION : IMAN IZZATI BAHARULNIZAM. A CASE STUDY ON LOW COST CARRIERS IN MALAYSIA /
Material type: TextPublication details: Kuala Lumpur : Asia Pacific University, 2017Description: 77 p. : ill. ; 30 cmSubject(s): Consumer satisfaction -- Malaysia | Airlines -- Customer services -- MalaysiaLOC classification: PG-23-0053Online resources: Available in APres - Requires login to view full text. Dissertation note: A project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in International Business Management (UC3F1610IBM).Item type | Current library | Collection | Call number | Copy number | Status | Notes | Date due | Barcode |
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Reference | APU Library Library Workroom | Undergraduate Theses | PG-23-0053 (Browse shelf (Opens below)) | 1 | Not for loan (Restricted access) | Available in APres | 00037302 |
Available in APres.
A project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in International Business Management (UC3F1610IBM).
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