Asia Pacific University Library catalogue


Managing service as a strategic profit center / (Record no. 4074)

000 -LEADER
fixed length control field 00896cam a2200277 a 4500
001 - CONTROL NUMBER
control field 2941609
003 - CONTROL NUMBER IDENTIFIER
control field APU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20150810120222.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 900306s1991 nyua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 90005797
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0070061890 (hbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780070061897 (hbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency ANA
Language of cataloging eng
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .B58 1991
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Edition number 20
Item number BLU 1991
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Blumberg, Donald F.
9 (RLIN) 8353
245 10 - TITLE STATEMENT
Title Managing service as a strategic profit center /
Statement of responsibility, etc Donald F. Blumberg.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc McGraw-Hill,
Date of publication, distribution, etc c1991.
300 ## - PHYSICAL DESCRIPTION
Extent vii, 232 p. :
Other physical details ill. ;
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 226) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
General subdivision Management.
9 (RLIN) 8129
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Strategic planning.
9 (RLIN) 123
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ocip
f 19
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type Total Renewals Date checked out
Not Withdrawn Available   Not Damaged No use restrictions Available for loan Book APU Library APU Library Open Shelf 10/04/2013 UNKNOWN   HF5415.5 .B58 1991 c.1 00010513 10/04/2013 1 10/04/2013 Overnight Loan    
Not Withdrawn Available   Not Damaged No use restrictions Available for loan Book APU Library APU Library Open Shelf 10/04/2013 UNKNOWN 2 HF5415.5 .B58 1991 c.2 00010521 23/08/2019 2 10/04/2013 General Circulation 1 22/08/2019