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INFLUENCE OF E-SERVICE QUALITY ON CUSTOMER SATISFACTION: A COMPARATIVE STUDY BETWEEN INDIA AND MALAYSIA / LAKSHMI MURALEEDHARAN NAIR.

By: LAKSHMI MURALEEDHARAN NAIR (TP023857)Contributor(s): Tajuddin Bin A. Rashid [Supervisor.]Material type: Text

TextPublication details: Kuala Lumpur : Asia Pacific University, 2014Description: 97 p. : ill. ; 30 cmSubject(s): Electronic commerce | Customer satisfaction -- India | Customer satisfaction -- MalaysiaLOC classification: PM-26-64Dissertation note: A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in: Global Marketing Management.

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Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Reference	APIIT Library Reference Collection	Masters Theses	PM-26-64 (Browse shelf (Opens below))	1	Not for loan (Restricted access)		00037056

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Previous	PM-23-09 FRAMEWORK FOR IMPLEMENTING OF E-LEARNING IN HIGHER EDUCATION SYSTEM IN INSTITUTIONS IN IRAN /	PM-26-62 ACHIEVING STRATEGIC FIT BETWEEN HRM PRACTICES AND BUSINESS STRATEGY AND ITS IMPACT ON HRM EFFECTIVENESS AND ORGANIZATIONAL PERFORMANCE IN THE BANKING SECTOR ORGANIZATIONS IN MALDIVES /	PM-26-63 THE RELATIONSHIP BETWEEN BUSINESS MANAGER'S NEGOTIATION SKILLS AND SALES IN IRAN TILE FIRM /	PM-26-64 INFLUENCE OF E-SERVICE QUALITY ON CUSTOMER SATISFACTION: A COMPARATIVE STUDY BETWEEN INDIA AND MALAYSIA /	PM-26-65 EVALUATE LOAD BALANCING ALGORITHMS IN CLOUD SYSTEMS /	PM-26-66 MCRM'S NEW OPPORTUNITY OF CUSTOMER SATISFACTION IN TANZANIAN MARKET /	PM-26-67 INFLUENCE OF CHANGE IN MANAGEMENT OF TECHNOLOGICAL ENTERPRISES /	Next

A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in: Global Marketing Management.

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Asia Pacific University Library catalogue

INFLUENCE OF E-SERVICE QUALITY ON CUSTOMER SATISFACTION: A COMPARATIVE STUDY BETWEEN INDIA AND MALAYSIA / LAKSHMI MURALEEDHARAN NAIR.

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