Asia Pacific University Library catalogue


RELATIONSHIP BETWEEN SERVICE QUALITY AND CUSTOMER SATISFACTION : A STUDY ON IMMIGRATION SECTOR OF GOVERNMENT AGENCY IN BANDAR ACEH, INDONESIA / KHALIZA MEUTIA.

By: KHALIZA MEUTIA (TP035508)Contributor(s): Mr. Tajuddin bin A. Rashid [Supervisor]Material type: TextTextPublication details: Kuala Lumpur : Asia Pacific University, 2016Description: 86 p. : ill. ; 30 cmSubject(s): Consumer satisfaction -- Indonesia | Service industries -- Quality controlLOC classification: PG-23-0005Online resources: Available in APres - Requires login to view full text. Dissertation note: A project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in Business Management (UC3F1606BM).
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Undergraduate Theses PG-23-0005 (Browse shelf (Opens below)) 1 Not for loan (Restricted access) Available in APres 00037177

A project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in Business Management (UC3F1606BM).

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