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EVALUATION OF SERVICE QUALITY DIMENSIONS TOWARDS CUSTOMERS' SATISFACTION OF RIDE-HAILING SERVICES IN KUALA LUMPUR, MALAYSIA / CHIA KAR MAN.

By: CHIA KAR MAN (TP031608)Contributor(s): Ms. Rohizan binti Ahmad [Supervisor.]Material type: Text

TextPublication details: Kuala Lumpur : Asia Pacific University, 2018Description: 148 p. : ill. ; 30 cmSubject(s): Ride hailing -- Consumer satisfaction -- Malaysia | Quality controlLOC classification: PM-30-37Dissertation note: A thesis submitted in fulfillment of the requirements for the award of the degree of Master of Business Administration in Euro Asia Business (UCMF1708EAMBA)

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Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Reference	APU Library Reference Collection	Masters Theses	PM-30-37 (Browse shelf (Opens below))	1	Not for loan		00016809

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Previous	PM-30-34 THE INFLUENCE OF SOCIAL MEDIA (FACEBOOK AND INSTAGRAM) ON CONSUMER BUYING BEHAVIOUR TOWARDS MOBILE PHONES IN KUALA LUMPUR, MALAYSIA /	PM-30-35 FACTORS THAT AFFECT EMPLOYEES TURNOVER INTENTION A QUANTATIVE STUDY ON GENERATION Y EMPLOYEES IN MALAYSIAN EDUCATION SECTOR /	PM-30-36 EXPLORING THE EFFECTS OF BUDGET TOURISM MARKETING ON LUXURY BRANDING OF MALDIVES /	PM-30-37 EVALUATION OF SERVICE QUALITY DIMENSIONS TOWARDS CUSTOMERS' SATISFACTION OF RIDE-HAILING SERVICES IN KUALA LUMPUR, MALAYSIA /	PM-30-38 DATA SCIENCE IN THE EDUCATION INDUSTRY - A PREDICTIVE APPROACH ON THE PROSPECTIVE STUDENTS FOR ASIA PACIFIC UNIVERSITY OF TECHNOLOGY & INNOVATION /	PM-30-39 FINANCIAL OPENNESS AND ISLAMIC BANKING DEVELOPMENT IN SELECTED OIC COUNTRIES /	PM-30-40 PURCHASING BEHAVIOR TOWARDS ELECTRIC CARS AMONG GENERATION Y CUSTOMERS IN AMMAN, JORDAN /	Next

A thesis submitted in fulfillment of the requirements for the award of the degree of Master of Business Administration in Euro Asia Business (UCMF1708EAMBA)

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Asia Pacific University Library catalogue

EVALUATION OF SERVICE QUALITY DIMENSIONS TOWARDS CUSTOMERS' SATISFACTION OF RIDE-HAILING SERVICES IN KUALA LUMPUR, MALAYSIA / CHIA KAR MAN.

Browsing APU Library shelves, Shelving location: Reference Collection, Collection: Masters Theses Close shelf browser (Hides shelf browser)