Asia Pacific University Library catalogue


Services marketing : an Asia-Pacific and Australian perspective / Christopher H. Lovelock,Paul G. Patterson, Rhett H. Walker,

By: Lovelock, Christopher HContributor(s): Walker, Rhett H | Patterson, PaulMaterial type: TextTextPublication details: Frenchs Forest, N.S.W. : Pearson Education Australia, 2007Edition: 4th edDescription: xiii, 608 p. : ill., ports. ; 25 cmISBN: 9780733986789 (pbk.)Subject(s): Service industries -- Australia -- Marketing | Service industries -- New Zealand -- Marketing | Service industries -- Pacific Area -- Marketing | Customer services -- Australia -- Marketing | Customer services -- New Zealand -- Marketing | Customer services -- Pacific Area -- MarketingDDC classification: 658.800994 LOC classification: HD9989.A82 | L68 2007
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Book HD9989.A82 L68 2007 c.1 (Browse shelf (Opens below)) 1 Available (No use restrictions) 00011847

Previous ed.: Prentice Hall, 2004.

Includes bibliographical references and index.

For tertiary students.

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