The complete customer service letter book / Edward W. Werz, Sally Germain.
Material type: TextPublication details: New York : McGraw-Hill, c1993Description: xvi, 290 p. : ill. ; 24 cmISBN: 9780079116192 (pbk.); 0079116191 (pbk.)Subject(s): Commercial correspondence | Customer services -- United StatesDDC classification: 651.75 LOC classification: HF5726 | .W47 1993Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
General Circulation | APU Library Open Shelf | Book | HF5726 .W47 1993 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00025042 |
System requirements for computer disk: IBM-compatible PC; MS-DOS; word processor capable of reading ASCII files; hard disk recommended.
Includes index.
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