AN ANALYSIS ON AFTER-SALES SERVICE QUALITY AND THE EFFECT ON CUSTOMER BEHAVIORAL INTENTIONS : THE CASE OF ELECTRONIC APPLIANCES IN MALAYSIA BUSINESS MARKET / GIOVANI MARTHA HANDOKO.
Material type: TextPublication details: Kuala Lumpur : Asia Pacific University, 2015Description: 137 p. : ill. ; 30 cmSubject(s): Consumer behaviour -- MalaysiaLOC classification: PM-27-16Dissertation note: A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration.Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Reference | APIIT Library Reference Collection | Masters Theses | PM-27-16 (Browse shelf (Opens below)) | 1 | Not for loan (Restricted access) | 00037083 |
A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration.
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