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Your search returned 12 results.

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	1.	Revolutionize your customer experience / Colin Shaw. by Shaw, Colin, 1928-. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Houndmills, Basingstoke, Hampshire ; New York, N.Y. : Palgrave Macmillan, 2005Availability: Items available for loan: APU LibraryCall number: HF5415.5 .S53 2005 c.1 (1). Place hold Add to cart (remove)
	2.	The loyalty effect : the hidden force behind growth, profits, and lasting value / Frederick F. Reichheld with Thomas Teal. by Reichheld, Frederick F \| Teal, Thomas, 1937-. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business School Press, 2001Availability: Items available for loan: APU LibraryCall number: HF5415.5 .R45 2001 c.1 (3). Place hold Add to cart (remove)
	3.	Beyond customer satisfaction to customer loyalty : the key to greater profitability / Keki R. Bhote. by Bhote, Keki R, 1925-. Series: AMA management briefingMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: New York : American Management Association, c1996Availability: Items available for loan: APU LibraryCall number: HF5415.5 .B46 1996 c.1 (1). Place hold Add to cart (remove)
	4.	Marketing : connecting with customers / Gilbert D. Harrell. by Harrell, Gilbert D. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall, c2002Availability: Items available for loan: APU LibraryCall number: HF5415.13 .H37 2002 c.1 (2). Place hold Add to cart (remove)
	5.	One size fits one : building relationships one customer and one employee at a time / Gary Heil, Tom Parker, Deborah C. Stephens. by Heil, Gary, 1950- \| Parker, Tom, 1950 June 25- \| Stephens, Deborah C. (Deborah Collins). Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : John Wiley, c1999Other title: 1 size fits 1.Online access: Table of Contents Availability: Items available for loan: APU LibraryCall number: HF5415.335 .H45 1999 c.1 (2). Place hold Add to cart (remove)
	6.	Business process mapping : improving customer satisfaction / J. Mike Jacka, Paulette J. Keller. by Jacka, J. Mike \| Keller, Paulette J. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Wiley, 2002Online access: Table of contents Availability: Items available for loan: APU LibraryCall number: HF5415.335 .J33 2002 c.1 (1). Place hold Add to cart (remove)
	7.	Human sigma : managing the employee-customer encounter / John H. Fleming, Jim Asplund. by Fleming, John Howland \| Asplund, Jim. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Gallup Press, c2007Online access: Table of contents Availability: Items available for loan: APU LibraryCall number: HF5415.5 .F54 2007 c.1 (1). Place hold Add to cart (remove)
	8.	One size fits one : building relationships one customer and one employee at a time / Gary Heil, Tom Parker, Deborah C. Stephens. by Heil, Gary, 1950- \| Parker, Tom, 1950 June 25- \| Stephens, Deborah C. (Deborah Collins). Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Van Nostrand Reinhold, c1997Other title: 1 size fits 1.Availability: Items available for loan: APU LibraryCall number: HF5415.335 .H45 1997 c.1 (2). Place hold Add to cart (remove)
	9.	1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner and Theodore B. Kinni. by Greiner, Donna \| Kinni, Theodore B. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Malaysia : Advantage Quest, c1999Availability: Items available for loan: APU LibraryCall number: HF5415.335 .G74 1999 c.1 (1). Place hold Add to cart (remove)
	10.	Win the value revolution : how to give your customers a quality product, excellent service, and still make money / by Robert B. Tucker. by Tucker, Robert B, 1953-. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Malaysia : Advantage Quest, c1995Availability: Items available for loan: APU LibraryCall number: HD31 .T83 1995 c.2 (2). Place hold Add to cart (remove)
	11.	The eleventh commandment : tranforming to "own" customers / Sandra Vandermerwe. by Vandermerwe, Sandra. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Wiley, c1996Online access: Table of Contents Availability: Items available for loan: APU LibraryCall number: HF5415.5 .V36 1996 c.1 (1). Place hold Add to cart (remove)
	12.	No cover image available AN INVESTIGATION OF THE IMPACT OF WEB 2.0 ON SUSTAINABLE TOURISM & CUSTOMER DECISION MAKING / ARWA AHMED GHARAMAH MOHAMMED. by ARWA AHMED GHARAMAH MOHAMMED (TP037342) \| Dr. Babak Basharirad [Supervisor.]. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur : Asia Pacific University, 2016Dissertation note: A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in: Technology Management. Availability: Items available for reference: APIIT Library Not for loanCall number: PM-27-77 (1). : Add to cart (remove)